About Oxibet — Who We Are and How We Play Fair
This page is about Oxibet and what we stand for as a CA-focused online casino. Here you will find everything that matters: our game providers, Oxibet safety practices, how we handle your account, what promotions we run, and how to reach Oxibet support whenever you need us.
Play nowWho we are
We are Oxibet, an online casino built for players in Canada and beyond. Our platform brings together a wide game catalogue, a range of deposit options including Bitcoin, and a promotions programme designed to give our members real value at every stage of their journey with us. We are not a third-party portal — this is the site speaking directly to you, in the first person, about what we do and why.
The Oxibet online casino was designed from the ground up for a modern Canadian audience. We wanted a destination that felt fast to navigate, honest about its terms, and packed with enough variety that no two sessions needed to feel the same. Every decision we make about the lobby, the bonus structure and the payment flow comes from that same starting point.
We continue to expand our catalogue and refine the experience based on how our players actually use the site. That means adding new providers when they produce games worth featuring, updating the promotions calendar to stay relevant, and tightening the verification and support workflows so that queries get resolved without unnecessary delays. For current details on any specific feature, the official site is always your most accurate source.
Game providers and catalogue
Our lobby is built on partnerships with studios whose names players already trust. The following providers contribute the bulk of what you will find in our catalogue today.
Evolution
Our live casino tables are powered by Evolution, bringing real studio action to your screen. Roulette, blackjack, baccarat and a growing library of game-show formats are all streamed live from professional studios, so the experience carries genuine atmosphere rather than a simulation of one.
Pragmatic Play
Pragmatic Play contributes a broad catalogue of slots and live dealer experiences to our lobby. Their releases span classic three-reel formats, modern video slots with bonus-buy mechanics, and a live studio product that complements what Evolution provides. Their volume and release cadence keep our new-arrivals section moving.
NetEnt
NetEnt titles have long been a favourite with our players. Their library includes some of the most-played slot titles in the Canadian market, recognised for polished visuals and reliable return-to-player profiles. We carry both their classic back-catalogue and newer releases.
Hacksaw Gaming, BGaming and more
Hacksaw Gaming rounds out a provider mix that spans classic reels to modern mechanics, with a particular focus on buy-bonus and instant-win formats that appeal to players who like control over their session pace. BGaming adds an additional layer of variety, including crypto-friendly titles that suit the part of our player base that deposits with Bitcoin or BTC. Further studios sit alongside these core partners — see the lobby for the full current list.
Promotions and ongoing offers
Our promotions calendar is one of the parts of the site we update most frequently, so the specific details — amounts, qualifying games, time windows — are always best checked on the official site. What we can describe here is the shape of what we run.
Welcome bonus
New players at our site can take advantage of a welcome bonus on their first deposit. The welcome offer is structured as a deposit match — the mechanics are straightforward and the terms are set out clearly in the bonus section. Check the current terms before depositing, as the specific figures are subject to change.
Free spins
Free spins form part of the promotional mix we run for both new and returning players. They are awarded on selected slots and are a regular feature of weekly promotions. A no deposit bonus is among the offer types available at certain times — see the promotions page for what is currently active.
Loyalty programme
Our loyalty programme rewards consistent play with ongoing perks. The structure is designed to recognise players who return regularly, with benefits that scale as you progress. Every bonus on our site comes with wagering requirements that are set out in the bonus terms — visit our wagering requirements page for a plain-language explanation of how playthrough works.
Safety and account practices
Oxibet safety is not an afterthought — it is built into the account and payment workflow from the start. The following practices apply to every account on our platform.
Identity verification
Account verification is required before processing withdrawals. Our KYC process asks you to confirm your identity and age, and you will need to provide proof of address as part of the verification process. This applies to every account without exception. The steps are straightforward — we guide you through them inside your account dashboard, and Oxibet support is available if any document submission is unclear.
Verification protects both the player and the platform. It prevents unauthorised use of your account, ensures funds go to the right person, and keeps our environment fair for everyone. We ask only for what is necessary and handle your documents with care. For the precise list of accepted documents, see the official site.
Responsible play tools
We offer self-exclusion tools for players who need a break from gambling. These can be set through your account settings or requested via our support team. Deposit limits and session controls are also part of the responsible play toolkit we make available. If you ever feel that gambling is becoming a concern, we encourage you to use these tools early and to reach out to independent support organisations — a list of resources is available on our responsible gambling page.
Payments and withdrawals
We accept Bitcoin alongside other payment options, so deposits are straightforward for crypto holders. BTC is one of the supported currencies for transactions on our platform. For a full breakdown of available methods and the steps involved in depositing and withdrawing, see our payment methods page. Current processing details are published on the official site, as these can vary by method and are subject to change.
How to reach us
Our customer support team is available to help with account, bonus and payment queries. We understand that a question left unanswered is a frustrating experience, so we prioritise clear and timely responses across every channel we operate.
The contact options available to you are listed on the official site. Whether you have a question about a specific game, a pending document submission, or a bonus term you want explained, the support team handles all of it. You can also browse the FAQ page for answers to the most common questions we receive — the FAQ is updated regularly as new topics come up.
For matters that require account-level access — a pending withdrawal, a verification status, a bonus dispute — contacting support directly is always the faster path. The team can look at your account in real time and give you a specific answer rather than a general one.
Frequently asked questions about Oxibet
The questions below cover the topics our CA players ask us most often. If your question is not here, the FAQ hub and support team are both available.
Who operates this site and what is it about?
This is the Oxibet online casino, a platform built for players in CA and across Canada. We operate the site directly — this page is us introducing ourselves, not a third-party assessment of our platform. We run a full casino lobby with slots, live dealer tables and a promotions programme for both new and returning members. For the most current information on any specific product or term, the official site is the right place to check.
Is it safe to play here?
We take Oxibet safety seriously at every layer of the platform. Account verification through our KYC process is mandatory — every player must confirm their identity and provide proof of address before a withdrawal is processed. We also offer self-exclusion tools and deposit controls for players who want to manage their play proactively. Specific details about how we handle data and funds are set out in the terms and privacy policy, which you can find in our legal section.
How do I contact customer support?
Our customer support team can be reached directly through the contact options shown on the official site. For general queries — how a bonus works, which documents are needed for KYC, how a specific payment method is processed — the FAQ section covers most common topics. For account-specific matters, contacting support directly gives you a faster and more precise answer than any general guide can.
What promotions are available?
We run a range of promotions including a welcome bonus for new players, free spins as part of recurring weekly offers, and a loyalty programme that rewards regular play. A no deposit bonus is available at certain times. Because promotional terms and availability change, we always recommend checking the promotions page for what is currently running rather than relying on a static description.
Related guides
Dig deeper into what we offer — from game guides to payment options and bonus terms for CA players.